When you become a member, you automatically start receiving discounts on products you buy. The more you buy, the more you save.
This discount is based on the total of all the orders that have been dispatched to you over the last 12 months. For example, if your first order is for £1000 you will start to receive the discount of 5% when you place your next order.
Occasionally when we have sales, you may not receive your loyalty discount. This is because the sale discount is greater than your loyalty discount. The purchases during the sale will be added onto your total sales, so you'll continue receiving your discount when the sale ends. See the table below for the structure:
